At ADIDAS Store by US Style Inspiration, we combine premium sportswear with fashion-forward service. Our shipping and returns policies reflect the same commitment to excellence that defines our curated ADIDAS collections.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two shipping methods to meet your needs:

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Includes tracking and insurance
  • Free Shipping (Orders over $50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment
    • Includes basic tracking

International Note: We ship worldwide except to certain Asian countries and remote regions. International customers may be responsible for customs duties and taxes, which are not included in the order total.

Returns & Exchanges

We want you to love your ADIDAS gear as much as we do. Our premium return policy ensures a seamless experience when you need to make adjustments to your order.

Eligibility

To qualify for a return or exchange:

  • Items must be in original, unworn condition with all tags attached
  • Returns must be initiated within 15 days of delivery
  • Proof of purchase (order number) is required

Non-Returnable Items

For hygiene and quality control, these items cannot be returned or exchanged:

  • Socks (opened packages)
  • Jewelry (for hygiene reasons)
  • Eyewear (unless defective)
  • Any item showing signs of wear or without original packaging

Return Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] with:

  • Subject: Return Request – Order #[Your Order Number]
  • Product name and details
  • Reason for return
  • For exchanges, specify desired size/color
  • Confirmation that items are in original condition

Step 2: Receive Return Authorization

Within 1-2 business days, you’ll receive:

  • Return authorization number
  • Prepaid return shipping label (for defective/wrong items)
  • Packaging instructions

Step 3: Ship Your Return

Package items securely in original packaging and attach the return label. For international returns, we recommend using a trackable shipping method.

Refund Process

Once we receive and inspect your return:

  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Processing Time: 5-7 business days after return approval
  • Shipping Costs: Original shipping fees are non-refundable unless return is due to our error

Exchange Process

For size or color exchanges:

  • Follow the standard return process above
  • Specify your desired replacement in your return request
  • We’ll ship the new item once we process your return
  • No additional shipping charges for exchanges (within original region)

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery
  • Include photos of the damage/defect
  • We’ll arrange a free return and expedite your replacement

Customer Service

Our team is committed to providing the same premium service that matches our curated ADIDAS collections. Contact us with any questions:

We reserve the right to refuse returns that don’t meet our policy requirements. This policy applies only to purchases made through usstyleinspiration.com.